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Leadership Reflections

Humble Kindness: An Interview with Dr. Aaron Shapiro

“Especially working in a ‘hot-spot’ hospital through the height of COVID, the concept of, ‘be kind because you don’t know what someone else is going through,’ has been such an unforgivingly salient mantra for me….
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Six Powerful Listening Behaviors to Transform Connection

Often in our effort to problem solve or empathize in conversations, we hear words and quickly create a narrative colored by our feelings, thoughts, assumptions, or judgments….

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