Leadership Reflections

Humble Kindness: An Interview with Dr. Aaron Shapiro

“Especially working in a ‘hot-spot’ hospital through the height of COVID, the concept of, ‘be kind because you don’t know what someone else is going through,’ has been such an unforgivingly salient mantra for me….

Six Powerful Listening Behaviors to Transform Connection

Often in our effort to problem solve or empathize in conversations, we hear words and quickly create a narrative colored by our feelings, thoughts, assumptions, or judgments….

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